This was my first time ordering Yellowbird and it was a great experience all around! I love the sauce and now consider myself a repeat customer; what impressed me most was the way the customer service team (shout out to Joyce B.!!) responded to my questions after I placed my order (long story short: I bought a two pack of habanero, asked to see if they could swap one out for a different flavor and they made it happen with ease). Highly recommend on all accounts!!